Why you should order your new bike from E-Radicals

Reasons to order your new electric bike from us

If you’re going to invest in a high-quality electric bike, you want peace of mind knowing you’ll get excellent after-sales service and support.

We’re 100% committed to ensuring you have no regrets once you have your own e-bike. Here are all the other reasons you should order your new electric bike from us:

  1. We’re a specialist electric bike shop, and we’re the North West of England’s only Riese & Müller specialist. Find out more about E-Radicals.
  2. You can test ride all our bikes. We have an extensive range of bikes available for you to test ride. You can book a test ride today.
  3. We’re official dealers for Riese & Müller, Gazelle and Tern bikes. We’re also an official Bosch service centre, and a Fazua certified partner.
  4. We’re a Cytech Accredited bike shop. Our mechanics are Cytech Level 3 certified master technicians.
  5. We include a six-week service and your bike’s first annual service for free. We also provide you with a courtesy bike whenever you bring your bike in for a service – we’ll keep you on the road. And you’re always welcome to pop in for free adjustments and advice.

What happens when I order my new bike from E-Radicals?

Riese & Müller and Gazelle primarily sell bikes that are tailored to the customer’s specification and needs. Your order goes to either Riese & Müller’s factory near Frankfurt, or Gazelle’s factory near Arnhem, where your bike is handbuilt and then delivered to our shop within 3-6 weeks. When it arrives we take care of setting it up for you and carry out a series of final safety checks.

We offer a complimentary six-week service along with your first annual service. The six-week service is to ensure that all the screws, bolts and components on your bike have bedded in properly and that nothing has worked itself loose. We can also take care of any adjustments you’d like.

Sometimes bikes are available from the manufacturer immediately. In this case we can sometimes offer a discount, and we’re usually able to get the bike delivered to the shop within a week.

If you buy an electric bike that we have in stock, we’ll normally have it set up and ready for delivery or for you to collect within one working day.

Bikes on display in our shop at 15 King Street, Lancaster.
Bikes on display in our shop at 15 King Street, Lancaster.

Visit us

The E-Radicals shop on King Street

Visit our showroom and test ride our bikes:

15 King Street

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Contact us

Call us on 01524 938755 for friendly expert advice, or email us.

Opening times

Mon: Closed
Tue: 10:30am-5pm
Wed: 10:30am-5pm
Thu: 10:30am-5pm
Fri: 10:30am-5pm
Sat: 10:30am-5pm
Sun: Closed

Service Partner:

Official Bosch Service Partner

Certified Partner:

Fazua Certified Partner